Mayo Social Media Summit & Residency

Last day of Mayo's first-ever Social Media Residency.

I'll have to compose my thoughts in a more organized way later; it's been a wonderful experience full of meeting fantastic people with inspiring ideas, on uniting patients, opening communication with healthcare providers, using social media to best advantage, and more.

Meanwhile, here's a quick picture from Tuesday's "Power of the e-Patient" panel. From left to right, seated in the yellowish chairs: Dr. Sharonne Hayes, Dr. Marysia Tweet, Traci Klein, me, Katherine Leon (my fellow SCAD patient), and moderator Chris Gade:

So many people came up to us afterward to say how much they enjoyed the panel, how enlightening it was to hear the patient perspective. I have actually found it a little surprising that people are treating the hearing of patient voices as a new, shiny thing. Have healthcare providers really and truly not been paying attention to us, their customers?

More on that later. Right now I'm in the middle of the blogging panel at the Social Media Residency, on Blogger vs. Wordpress...